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1 Year Warranty
1 Year Warranty on Turbos
All OEM remanufactured turbochargers and turbocharger cartridge assemblies supplied by Turbo Diesel are warranted to be free from defects in workmanship and materials. Our extended warranty shall be honored for a period of 12 months for all reconditioned turbos from the date of end-user purchase, without regard for mileage used.
Warranty liability is limited to the repair or replacement, at Turbo Diesel exclusive option, of the unit in question. Warranty will not be honored in case of damage or malfunction due to improper installation procedure, misuse, neglect, unauthorized disassembly or alteration, or externally induced physical damage. No warranty is made for any claims for special, indirect, or consequential damages (including, but not limited to, unit removal or installation, equipment down-time, prospective profits or other economic loss) due to any defect deemed otherwise warrantable by Turbo Diesel.
Any claim made under this limited warranty must be presented to Turbo Diesel within thirty (30) days from the date on which the claim arises, along with valid proof of end-user purchase date. Warranty claims must be routed direct with Turbo Diesel. All units returned to Turbo Diesel for warranty consideration must be shipped freight prepaid. Collect shipments will not be accepted.
This limited warranty statement represents the complete warranty offered by Turbo Diesel on its new and remanufactured turbos, expressly in lieu of any other warranties, including any of merchantability, or suitability for a particular purpose. No individual is authorized to bind Turbo Diesel to any warranty not expressly set forth herein.
On receipt of any returned turbocharger units, turbo engineers will dismantle and inspect the turbocharger and determine the cause of failure. We will then notify the customer the results of the fault diagnosis. If it is deemed that the turbocharger has not been fitted correctly or some modification has been carried out by the customer the turbocharger will not be covered under the warranty.
We offer a 12 months parts only warranty which does not cover any labour costs incurred by the customer for fitting or removal. No damages for distress, loss of earnings or costs incurred for independent advice are covered by the warranty.
Warranty does not cover any turbocharger supplied if it is modified in any way or fitted to any other vehicle than that which it was supplied for. Any alteration to the vehicles ECU system or chipping will void the warranty.
If the vehicle is sold the warranty does not pass to the new owner.
In the event that the turbocharger is at fault we will offer (in following order) a repair, replacement or refund.
We will repair the unit if the turbocharger is serviceable and the necessary parts are available. If this is not possible we will replace the unit with another reconditioned or new turbocharger. If no replacement turbocharger is available then we will offer a full refund. In some uncommon instances it may be necessary to return the unit to the original manufacturer for diagnostics and repairs. We cannot predict or be held responsible for turnaround times in these instances.
We also adhere to the distance selling regulations.
If you would like more information about our turbocharger warranty, then please get in touch today using the form to the right of this page to discuss your requirements.
Get in touch with us now:
Tel: + 86(0) 13342170761
Email: info@td-turbo.com